Labor Mismatch

November 10th, 2009

laborA local Suzhou television news reported highlighted an odd disconnect in the local labor market: local factories are looking to hire, and the unemployed are looking for jobs. The report, in many ways, was more an infomercial for the company, its products, its working conditions and its labor requirements, which is likely how the issue became a news items at all. The news reported went to some labor markets and talked to young people who were looking for jobs. The interviewees were unaware there was a labor shortage. Perhaps these were the unemployable.

The China Economic Review in its November issue highlighted the matter as well, citing that:

“From the factory towns of Dongguan to the trestle tables of Wenzhou, bosses are moaning about labor shortages. Suzhou reported 150,000 – 200,000 job vacancies in September, while vacancies in Shenzhen rose from 23,000 in April to 120,000 in August.”

A combination of late Christmas orders from the West and folks who just don’t want to relocate yet again from their hometowns to factory campuses is creating staffing shortages in China’s export sector. Also, the central government’s infrastructure projects in the interior of the country has seemingly creating enough economic gravity to keep folk’s within the orbits of their hometowns. A hobbled export sector will only make it more difficult for China’s policymakers to keep GDP growth above 8% without additional fiscal stimulus. 9 Nov 2009

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Wind at their Back

November 3rd, 2009

mongolianwindIt’s easy to think China has a master plan for buying up the world when you see New York Times headlines gush,

Chinese and U.S. Partners to Build Big West-Texas Wind Farm”:

“Construction of the $1.5 billion wind farm would be funded largely by Chinese financiers, with an assist from the United States government in the form of loan guarantees and grants from the federal stimulus package.”

Look a bit more closely, and it seems the American government has given the overwhelming number of awards for alternative energy research and implementation projects to foreign companies. Investigative Reporting Workshop cites that instead of the American government encouraging homegrown wind machinery producers, it’s giving the cash incentives to foreign producers, mostly European, it seems.

“The reliance on foreign companies for development of wind energy appears to be at least partially tied to the U.S. government’s resistance to subsidize a home-grown wind energy industry until now. With so few U.S. companies in the business, the door was open for foreign companies to walk away with the bulk of the grants. European companies, in particular, are well positioned to collect stimulus benefits for clean energy.”

So if the door is wide open and the welcome mat put out for foreign – including Chinese – producers, who can blame them for making themselves comfortable in The Land of Opportunity?

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Bored Staff

October 28th, 2009

asleepA couple of General Manager friends on separate occasions have told me one of the greatest human resource concerns they have is what to do with bored Chinese staff. In both instances, the staff they hired came from much larger organizations, spoke English, and had varying degrees of management experience. Both staff are particularly bright, inquisitive. In one instance, one of the GMs was able to engage the Chinese employee by sending him on an MBA program. Now that the program is finished, the GM is casting about for the next challenge to pass the employee. Problem is, in both cases, the companies are stable, though revenues for each in China are steadily growing. Of course, staff boredom will become a growing problem for Western companies as the heady days of business start-up wind down.

I’ve learned that as my waistline grows I trade up to new trousers, something a bit more comfortable. Of course, exercise works, but entropy seems to trump all slimming efforts. Perhaps it’s time for the staff to either slim their expectations, or try out a new outfit.

Bored Staff
A couple of General Manager friends on separate occasions have told me one of the greatest human resource concerns they have is what to do with bored Chinese staff. In both instances, the staff they hired came from much larger organizations, spoke English, and had varying degrees of management experience. Both staff are particularly bright, acquisitive. In one instance, one of the GMs was able to engage the Chinese employee by sending him on an MBA program. Now that the program is finished, the GM is casting about for the next challenge to pass the employee. Problem is, in both cases, the companies are stable, though revenues for each in China are steadily growing. Of course, staff boredom will become a growing problem for Western companies as the heady days of business start-up wind down. I’ve learned that as my waistline grows I trade up to new trousers, something a bit more comfortable. Of course, exercise works, but entropy triumphs. Perhaps it’s time for the staff to either slim their expectations, or try out a new outfit.Bored Staff

A couple of General Manager friends on separate occasions have told me one of the greatest human resource concerns they have is what to do with bored Chinese staff. In both instances, the staff they hired came from much larger organizations, spoke English, and had varying degrees of management experience. Both staff are particularly bright, acquisitive. In one instance, one of the GMs was able to engage the Chinese employee by sending him on an MBA program. Now that the program is finished, the GM is casting about for the next challenge to pass the employee. Problem is, in both cases, the companies are stable, though revenues for each in China are steadily growing. Of course, staff boredom will become a growing problem for Western companies as the heady days of business start-up wind down. I’ve learned that as my waistline grows I trade up to new trousers, something a bit more comfortable. Of course, exercise works, but entropy triumphs. Perhaps it’s time for the staff to either slim their expectations, or try out a new outfit.

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Time to Raise the Bar

September 28th, 2009

I enjoyed Philip Bowring’s illuminating opinion piece in The New York Times, “Chinese Exceptionalism,” about the clout China is accumulating on the international financial stage:

For sure, the United States has been in an exceptional position and one that has enabled it to consume more than is good for it. Many countries, with China the most vociferous, wish for a more balanced world in which other currencies play significant roles in trade finance, capital flows and exchange reserves.

But while the cries against U.S. privileges ring out loud and clear, scant notice is taken of the exceptionalism successfully pursued by China. Beijing has so far insisted on maintaining both a pegged currency and controls on capital flows.

Point being, if China wants to be a stakeholder in the new international financial system that is shaping up after the global economic downturn, it is going to have to play by the rules:

All of North America, Europe and Japan have no controls on capital flows and have fluctuating exchange rates. Ditto for South Korea, Taiwan, Australia, South Africa and most of trade-oriented Southeast Asia. India has some exchange controls but a floating currency, which is also the norm in South America.

So much for a level playing field:

This exceptionalism has helped China accumulate over $1 trillion in foreign reserves, that it naturally thinks should give it clout in the world. But where would China be if that exceptionalism were removed?

Its citizens would have higher wages and better living standards, but the government would be unable to boast of such huge reserves. As it is, China boasts of its reserves as the Soviets once boasted of their missiles.

China claims to want its currency, the yuan, to play a role in trade and capital flows. But Beijing continues to underwrite U.S. deficits by keeping its currency pegged and capital movements subject to controls, thereby preventing the yuan from playing an international role.

Time to raise the bar, China.

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Thee Doth Protest Too Much

July 27th, 2009

the-ides-of-marchThousands protesting are big numbers, even by China’s reckoning. Especially if the protests occur in two separate regions in as many days, are violent, and have essentially the same reason: the rich getting richer in China by unashamedly gaming the system.

The Financial Times reports:

“The privatisation of a state steel group has been scrapped after an executive was beaten to death by workers angry at the threat to their jobs from a takeover of their company…The violent riot in north-east China late last week involved up to 30,000 workers, a reminder of the ongoing sensitivity about lay-offs from state companies in industries targeted for consolidation.”

Certainly, it doesn’t help when people become self- or otherwise-anointed emperors and treat co-workers like crap. I can certainly see from whence their anger stems:

The interim general manager sent by Jianlong to run Tonghua, Chen Guojun, had infuriated the workers with his high-handed attitude, according to comments posted on internet bulletin boards in China.

He had reportedly said that he would re-establish Tonghua “under the name of Chen” and lay off almost all the employees.

“With Tonghua Steel’s retired workers each receiving only Rmb200 ($29) a month for living expenses, Chen Guojun was paid an annual salary of Rmb3m,” the rights group reported.”

AP reported yesterday that just a couple hours drive from Suzhou, in Zhejiang province, 3,000 townsfolk went berserk at the local authority’s purportedly giving them the shaft in a land-for-spit deal the residents found wholly unfair:

More than 3,000 villagers in eastern China blocked a highway and clashed with police while protesting alleged official corruption in a land compensation deal…Ten residents of Shipu town, in Zhejiang province, were injured in the clash with more than 300 riot police Saturday…Another resident said thousands of people had been staging a sit-in on the land for nearly a week.

Without credible avenues for complaint and decision, local governments will continue to place citizens in positions in which residents must explode en masse to gain any kind of fair hearing at a supra-local level.

“The employee, who refused to give his name, said the villagers believed the land was worth three times the price the local government had set — 20,000 yuan (US$2,900) per mu. A mu is a Chinese measure of land equal to about 0.15 acres (0.06 hectares).

“The villagers want the local authorities to address the corruption and the central government to intervene in this case, but some local officials have been preventing this information from getting to the relevant authorities…”

So what set off this latest round of high-volume, high-action drama that has nothing to do with ethnic differences? In a word: stimulus package (ok, that’s two words). China’s stimulus package of some US$560 billion kicked off at the beginning of the year with the Central government ordering the banks to open the offers. Hundreds of millions of dollars have already been loaned out, re-inflating the stock market and property bubbles the government had worked to flatten two years ago. Now, local governments, State-owned enterprises and large privately-owned corporations with “special relationships” with bank lenders (read guanxi) are redistributing wealth in preferential ways. Indeed, the FT writes about the steel protests in the northeast:

The privately held Jianlong Group, one of China’s largest private steel companies, had first proposed taking over Tonghua in 2005, backed out of the deal when the economy slowed last year, but re-entered negotiations recently when industrial demand picked up.

Propelled by the government’s stimulus package, China produced steel at an annualised rate of 545m tonnes in June, a record level of output.”

AP writes of the Zhejiang protests that the land was recently sold to be developed into a science and technology park. In Shipu, Ningbo district. In the middle of nowheresville? Local administrators would be able to access bank loans for infrastructure development as well as the national level subsidies for new-and-high-tech projects. Clever.

Of course, the communications and information infrastructure the national government is putting in place will only enable citizens to band together more easily when it comes to voicing grievances. And as long as the powers-that-be continue to find it difficult to kick their millennia-old bad habits, encouraged by the prospect of untold wealth, more of these industrial actions will occur, with greater frequency and with groups in numbers that may one day mark the Ides of March on the Chinese calendar.

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Whither the White Face

July 6th, 2009

The Chinese girlfriend of a guy I know recently presented to my friend the uniqueness of my friend’s situation in China. She put it to him this way, “There’s going to come a day when your white face will mean very little in China. In a few years unless you’ve got very special skills and/or you speak Chinese very well, there’s not going to be much for someone like you to be able to do in China. Unless, that is, you take some very specific steps for the future and stop taking everything here [read: 'including her' -ed] for granted.” My friend is pushing 40 years old and has been the manager of a factory in Suzhou for more than 4 years, living a life he would not be able to in his home country.

Later on, over coffee, my friend told me, “You know what? She’s right. There’s not going to be much for me to do, since I’m already pretty expensive for my company. And my Chinese is s&%t. And the [Chinese] girls will likely not be as impressed, either.”

What’s a white man to do?

Whither the White Face

The Chinese girlfriend of a guy I know recently presented to my friend the uniqueness of my friend’s situation in China. She put it to him this way, “There’s going to come a day when your white face will mean very little in China. In a few years unless you’ve got very special skills and/or you speak Chinese very well, there’s not going to be much for someone like you to be able to do in China. Unless, that is, you take some very specific steps for the future and stop taking everything here [read: 'including her' -ed] for granted.” My friend is pushing 40 years old and has been the manager of a factory in Suzhou for more than 4 years, living a life he would not be able to in his home country.

Later on, over coffee, my friend told me, “You know what? She’s right. There’s not going to be much for me to do, since I’m already pretty expensive for my company. And my Chinese is s&%t. And the [Chinese] girls will likely not be as impressed, either.”

What’s a white man to do?

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MBAs Need Not Apply

June 5th, 2009

I’ve never met a GM in China who hired a Chinese local because she had an MBA degree; though I have met GMs that have encouraged local staff to obtain an MBA to broaden their knowledge of how their patron-company works and improve the local’s chances for eventually taking over the top position in the foreign-invested company. I recently told a journalist in an interview for the China Economic Review (July 2009 issue) that the expat managers in the manufacturing sector in China have a deep distrust of new hires with MBA degrees, due to what I call “expectation mismatch”: the GM expects the new hire to do a specific job and the MBA-holder believes the specific job is to tell the GM how to run his company. Down-to-earth nuts-and-bolts types do not take kindly to that sort of attitude; and the further away from Shanghai an operation is placed the less welcome MBAs seem to be.

However, during a panel discussion in which I participated at the University of Chicago’s MBA program on business in the Asia-Pacific several years ago, one of the other panelists – herself an MBA and an executive at a global recruiting firm – made the valid point that in the professional services like Finance and HR in a Shanghai or a Beijing the MBA degree lends some credibility to the training and experience a recruit may actually have. In other words, it adds polish and fills some of the holes in an individual’s otherwise patchwork background.

The MBA degree for Chinese nationals, though, serves an additional role: it helps them with communications and facilitation skills they otherwise do not develop. The traditional Chinese education system does not prepare them with the participatory skills that help them get ahead in Western organizations. Also, international MBA programs in China acculturate locals to international standards, processes and procedures for rationalizing business processes. In other words, the degree is a great primer for understanding the dynamics of organizations. The clash between newly-minted MBAs and the rest of us is that MBAs more often than not mistake “the map for the territory;” in other words, they tend to fit real world challenges into the templates they learned in school. And therein lies rub.

With that said, I always enjoy speaking at MBA programs to which I am invited in Shanghai and back in the States. No matter the age of the student – whether a straight MBA in her twenties or a more senior manager in a EMBA – the audience is consistently open-minded and energetic. They seem to genuinely want to “get it right” when they re-enter the corporate world with their newly minted degree.

I’ll next be speaking in Shanghai to a group of MBA students from the University of Reading (UK), on July 14, 2009.

Nevertheless, the China Economic Review interview was fun (and the reporter charming), and helped me to express my belief that MBA’s are not spawn of the devil – but neither are they saviors of corporate humanity.

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Job Search Blues

February 17th, 2009

Yesterday I chatted with a young Chinese local who had been making the rounds of interviews in Suzhou. She had been laid off from her job as an interpreter from an American manufacturer in the area. Apparently, she pressed for a raise at just about the worst time an individual could: just as Wall Street and the American automotive industry were melting down and no one knew quite who would be the next president of the United States. Her two years work experience did not help save her job.

When I talked with her she had just finished an interview with a Taiwanese corporate training company. It had been her second interview with a company since the end of the Spring Festival. “There were fifty people for the interview,” she told me. Company management had had the group of hopefuls herded into the same waiting area.

The day before she had dropped her resume at a job search agency that promised – with the payment of a couple hundred RMB – to blast her resume out to target companies.

“You know,” I told her, “Taiwanese companies don’t have such a great reputation in China for treating their staff well.”

“I know,” she said, “I don’t want to work for a Taiwanese company; but no choice. I have to find a job.” Her family was acutely feeling the loss of a third of its income with her unemployment. The position of proctor for electronic English-learning pays about 1,500 RMB per month, she told me. Before, she was making 2,300 RMB per month.

“There are very few Western and Japanese companies hiring,” she said, “Most of the companies hiring are Chinese or Taiwanese.”

A Wall Street Journal article from today bears out her observation:

“Foreign direct investment in China plunged 33% in January from the same month last year to $7.53 billion, the Ministry of Commerce said Monday, as the global economic downturn slowed capital flows into the world’s third-largest economy…Tao Wang, China economic research head of UBS securities, … expects direct foreign investment into China to drop 30% to 40% for all of 2009.”

Looks like our interpreter-friend in is for long, hard job search.

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Good Neighbors

February 4th, 2009

Mid-week during Spring Festival I called an American friend to ask how his Chinese holiday was going. Dan (not his real name) has been living in Suzhou more than seven years, and owns a duplex in the northern suburbs of Suzhou, where he lives with his Suzhou wife and baby daughter (and Chinese father-in-law and mother-in-law; or rather, where they live with his nuclear family). The day before, he explained, they had all had a street fight with the next door neighbor, a local Chinese: very new money.

Dan explained, “I walked down to the garage to drive the car out to the airport. A friend was coming in from Dalian for the weekend, and I was going to pick him up from the airport at Shanghai Hongqiao. The driveway was blocked again; the neighbor had once again parked his car in front of my garage.” It was the third time the neighbor had done that. Though the neighbor also had a garage, and the garage was supposedly empty, he seemed predisposed to parking in front of Dan’s property. Presumably, the neighbor did not yet fully comprehend just what the use of a garage was. Or else, he was just lazy and couldn’t be bothered with getting out of the car, opening the garage door, getting back into the car, driving into the garage, then getting out to close the door of the garage. Likely the latter.

So Dan for the third time went next door, knocked on the man’s door, told him to move his car from in front of Dan’s driveway. The Good Neighbor made excuses for yet again blocking Dan’s car park, and took his time meandering toward the car. Of course, I’m sure he felt little Face in the process as Dan’s wife and father-in-law were berating the man in Suzhounese about the infraction. Petulant, the man got in the car, turned it on, and made to pull out of the spot. Despite the wide berth, he was able to go out of his way to knock Dan’s Chinese sister-in-law with the car. Though she did not fall down, it was clearly an unwelcome bump in the thigh.

Dan said, “My first thought was to protect my family.” Now, Dan is a big man. Played linebacker or some such for an American mid-west college team. He also has a temper to match his mass, though to meet him one has only to think pussy cat: big pussy cat. A great deal of potential energy, then, to be unleashed.

Dan punched in the hood of the neighbor’s car. It was at that moment the neighbor realized he really had crossed a line of no return with Dan and his family. Dan threw open the door to the driver’s side of the car and reached in to pull the neighbor out of the car. As Dan describes it, “the guy was scrambling to get into the passenger side of the car, but got caught on the gear shift. It was pretty funny, actually,” Dan chuckled at the telling.

Still, Dan was able to catch The Neighbor as The Neighbor tried to do an end-run round tail of the car. Dan wanted to punch the man, but his wife called out for restraint.

Meanwhile, The Neighbor’s family members leaked out of the property next door ready to rumble. Before Dan could put The Neighbor’s feet back on the ground, The Neighbor’s wife was hitting at his father-in-law, and two other family members from the The Neighbor’s posse were making for the sister-in-law. Dan threw the Neighbor to the ground and went for the two guys, at one point picking them by their collars and bouncing them off the nearest concrete wall. Dan saw that his father-in-law and wife had The Neighbor’s own wife on the ground, and were kicking her. He turned to see another couple of family members from the Neighbors make for his wife and father-in-law.

It had been clear to The Neighbor’s family they were not going win. They had already called the police. Not to break up the fight; but to press their right to park their car and to be abusive to whomever they pleased in the narrow lane that defined the neighborhood. Dan walked back home when the police arrived. He refused to speak with the police. He told the police in no uncertain words they were useless: his home had been recently broken into and the Keystone Cops and done nothing more than poke at the up-ended sliding door through which the thieves had broken in, and then filed a report.

In most instances in China when the police are called they stand silently aside. As another American friend confirmed, “The police in China usually come in mid-stream, after an argument has been going on for some time. They’ll usually get involved only when the two parties break into a fight, which is often the case.” And, of course, whatever the police adjudicate there on the spot does not carry any weight after the altercation, unless – in a matter involving a small amount of money – the transaction is carried out there on the spot.

A few minutes later a representative of the Property Management Company came by Dan;s home to see if there was anything he offer to smooth things over. Dan told the representative he was useless, too: for two years Dan had been complaining about the water problems in the basement due to poor construction; he had had his property broken into because the security guards and overall security level of the area was sub-standard; he had complained about the neighbor’s parking his car where he wasn’t supposed to be. Dan was not about to give the representative any Face. Dan said the representative “left with his head down, a broken man.”

“My biggest concern now is that the The Neighbor and his family are next door cooking up some kind of retribution. I’m afraid this is going to turn into a Hatfield and McCoys style family feud. I told my wife just go over there, pay them some money for the [damaged] hood, get this over with. But she insists, no; it would only show weakness.”

Sure, feuds between neighbors happen all the time throughout the world. But without institutions that ordinary citizens can trust – Management, Security, Police, even a civil court system – China faces an increasing number of property rumbles.

Ownership is not new to China; civility is.

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No Graduate Left Behind

January 16th, 2009

Minxin Pei recently wrote an essay that went to the heart of the Central Government’s Fears about the global economic downturn: unemployment.

….high unemployment of migrant labourers and university graduates could pose a more deadly threat to social stability. Based on surveys by Chinese sociologists, only about half of the jobless migrant labourers have returned to their native villages, leaving roughly 5m unemployed, mainly young, migrants in urban areas (the number is expected to rise significantly this year). Chinese graduates, most of them the only child of their family, are among relatively privileged members of Chinese society. Unlike the proletariat in moribund SOEs, Chinese graduates harbour powerful individual ambitions, possess strong organisational skills and have a tradition of challenging government authorities.

The author proposes that though it is necessary to build China’s “hardware” infrastructure – roads, airports, railways – it is as important to invest in China’s human capital.

While infrastructure spending can help absorb some of China’s overcapacity in heavy industries (especially steel), it will have a negligible impact on generating employment for jobless migrant labourers and graduates.

I would add to this point that China’s desire to move up the industrial value-add ladder will require more and better trained personnel than it currently has on hand.

A more effective approach to staving off potential unrest in urban areas would be to increase investment, not in more hardware, but in human capital. For example, China should create its own “Teach for China Corp” (modelled after the successful Teach for America Corp) and hire hundreds of thousands of new university graduates as teachers in rural areas, which have a severe shortage of qualified teachers.

I realize this smacks of the programs of the Cultural Revolution in which young people were sent to (and sometimes stranded in) the countryside, but a loosening of the hukou (residency) permit requirement as well as the “contractualization” of the education terms for teachers could go a long way toward dispersing a great deal of creative and potentially destructive energy.

If implemented, these two “human capital investment” programmes would absorb 2.5m migrant labourers and new graduates, with the job creation effect equal to 2.5 per cent of gross domestic product growth. This would be money well spent. By investing in people, China would not only increase its human capital, but also secure social peace in hard times.

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