Every so often I host a guest blogger with experiences and observations of his or her own in China. From time to time I’ll be hosting the writings of a friend of mine, an American General Manager (GM) who manages businesses in the Shanghai and Suzhou municipalities.
I’ll call him GM X…
The Inmates are Running the Asylum
Or so it would seem to be the case here in China these days. It’s well known that the recent increase in demand from the micro-recovery of the economy and the nationwide labor shortage have cause prices to skyrocket and leads times to lengthen but this stops short of explaining the changes that I am seeing throughout China. There is a general lack of willingness that I have not previously experienced.
In the past, when needed, factories would be willing to come to the rescue with compressed timelines and by adding labor to ensure that deadlines were met. These days the answers are strikingly different. At first, the conversations centered around the fact that it was increasingly difficult to find new workers after Chinese New Year. This has been attributed to the expansion of the job market further into the interior of China, where now a worker can stay in their hometown and enjoy a comparable wage to the larger cities on the east coast. Result? Wages go up on the east coast to attract workers.
But that doesn’t explain what I am seeing now. Here are some snippets of recent conversations I have had with factory managers:
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“It’s summer time and workers feel its too hot to work so much.”
Keep in mind, it is the peak of the production season for Christmas orders which is the busiest time of the year. This is when factories make the money that allows them to pay for their overhead for the rest the year and a factory manager is telling me the workers are refusing to work overtime.
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“The workers demanded air-conditioning in the dorm”
Dont get me wrong its hot here this time of year and I am a fan of my AC but let’s be realistic about this, there are a huge amount of folks out there that are home owners who are not running there air conditioning. Besides, the cost would be more than the factory can bear.
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“The workers asked for the company car to drive them out for shopping”
While the air-conditioning may be reasonable in some respects, using the company car for shopping is clearly crosses line. This request is bold to be sure but it captures the essence of what is happing here regarding the attitude of the workforce that seem to be tending toward entitlement.
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“Your product is difficult to make, so the workers can’t make as many pieces and won’t be happy with their wages”
In the cut and sew business, factory workers compensation is comprise of two parts.
- base wage
- plus a per piece
There is no way around the fact that my product was indeed more complex and therefore would take more time.
So, I offered, “What if we increase the amount per piece the worker makes? “
This lead me to my favorite quote from suppliers in recent memory.
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“The workers don’t agree to make your product”
What can I say about this? The quote says it all. The factory owner is scared that if he forces the workers to make the product they will actually quite. So it seems the production schedule and the products themselves are now the provenance of the workers.